Creating a Breakthrough, Inclusive Performance Culture

Ercell Charles, Vice President of Customer Transformation Dale Carnegie & Associates

By definition, culture is “the ideas, customs, and social behavior of a particular people or society.”

An inclusive culture is one that embraces and celebrates each contributor’s differences – differences in experiences, backgrounds, and ways of thinking. There’s a lot of research indicating that inclusive businesses have more highly engaged, motivated, and productive workforces.  This session discusses the critical role of leadership in creating a truly inclusive environment through cultural awareness and cultural competency.

Credential Holders

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